Customer Service Specialist

Warrington, PA | Temp to Hire

Post Date: 08/09/2018 Job Category: Customer Service Pay Rate: $18/hr

Laurus Professional is representing a new opportunity with an excellent organization! This client offers flexible schedule and a great work environment. They are seeking a Customer Service Specialist to support the Design Consultants. This individual will provide administrative and database support. The ideal candidate will have excellent customer service skills and phone etiquette. This is a great opportunity to join an industry leading, innovative organization.

Responsibilities of the Customer Service Specialist:

  • Connect with sales leads via phone, email, referrals, etc.
  • Convert sales leads to appointments for sales staff
  • Respond to customer inquiries
  • Schedule appointments for the Design Consultants
  • Meet with management to review current activity and responsibilities
  • Enter contact information and necessary documentation into company database
  • Additional projects as needed

Requirements of the Customer Service Specialist:

  • High School Diploma required; Associate’s or Bachelor’s degree preferred
  • 2+ years of recent, relevant experience required; customer service/telemarketing experience preferred
  • Detail oriented and highly organized
  • Strong customer service and communication skills
  • Database proficient
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