Help Desk Associate

Penndel, PA

Posted: 10/24/2018 Employment Type: Contract Job Category: Technology Job Number: 1718

Laurus Professional is assisting our client in their search for a Printer Help Desk Associate. This is a great opportunity for someone with Level 1 support experience with printers. This individual will primarily support printer and copier products. However, the position also involves networking, PC hardware and Software support.

This is a second shift opportunity. Start times range from 12-2pm and end time between 8-11pm. This position will require four days Monday-Friday and one day during the weekend. The 4-week training program will have hours of 9am-5pm.

Requirements:

  • IT education (e.g. College, College equivalency, Technical School, Technical High School)
  • PC hardware and Break/fix knowledge and experience
  • Knowledge of Windows OS's and MS applications
  • MAC experience preferred
  • Understanding of networking concepts
  • Moderate printer experience
  • A+ Certification preferred
  • Strong problem-solving abilities
  • Customer service experience preferred
  • Ability to multitask and prioritize Multitasking abilities; sets and manages priorities
  • Passion for technology
  • Team player
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